Brand management is born at P&G
Neil McElroy's 1931 memo takes hold quickly inside Procter & Gamble: within a generation, dozens of 'brand men' each track one product's sales, advertising and profit as though running an independent business. McElroy himself rises through the company, becoming its president in 1948. Other American consumer-goods firms, including General Foods, begin copying the structure, but the idea stays confined to marketing departments selling soap, food and household goods — nothing resembling software yet exists for anyone to manage.